Ultimately, it's possible that social media platforms will be designed as templates that the users themselves customize in terms of the best way to express their community and experience of life, and brands will have to simply follow suit. Simon Mainwaring brandcommunitycustomize share on social
Companies and their brands need to reach out and speak directly to consumers, to honor their values, and to form meaningful relationships with them. They must become architects of community, consistently demonstrating the values that their customer community expects in exchange for their loyalty and purchases. Simon Mainwaring architectbrandcommunity share on social
Done correctly, everyone from individual speakers to large organizations can inspire citizens and customers to spread a message using their own social channels, and in so doing, inspire countless supporters to build their reputation, profits and social impact. Simon Mainwaring buildchannelcitizen share on social
Corporate America cannot afford to remain silent or passive about the downward spiral we are undergoing. It cannot turn a blind eye to how difficult the experience of life is for so many of their customers. Simon Mainwaring affordamericablind share on social
If a brand genuinely wants to make a social contribution, it should start with who they are, not what they do. For only when a brand has defined itself and its core values can it identify causes or social responsibility initiatives that are in alignment with its authentic brand story. Simon Mainwaring alignmentauthenticbrand share on social
Consumers around the world are more aware of the multiple global crises we face than ever before, thanks to information found on the Internet. Simon Mainwaring awareconsumercrisis Change image and share on social
Millions of people are falling out of the middle class into the ranks of the poor. Simon Mainwaring classfallmiddle Change image and share on social
In today's social business marketplace Facebook is one of the best places for nonprofits to be discovered and connect with a larger audience on the basis of shared values. So to get started, a non-profit should launch a Facebook page and invite your existing real world community to connect your cause and their networks. Simon Mainwaring audiencebasisbusiness share on social
Many corporate leaders and employees have the right intentions, but it can be overwhelming when you consider how everything is affected from leadership styles, to organizational structure, to employee engagement, to customer service an marketplace. Simon Mainwaring affectcorporatecustomer share on social
Brands must become architects of community. Simon Mainwaring architectbrandcommunity Change image and share on social