Thomas O. Staggs

The Internet represented a really important tool that would be used by every business out there to some extent. But for the vast majority of companies to say, 'We're an Internet company,' is a little bit like saying, 'We're a fax company because we have a fax machine.'

Well, there's no question that the law passed in 1996 was flawed. It deregulated the wholesale market, meaning the price that the utilities had to pay energy companies for power, but not the retail market.