Consumers are statistics. Customers are people. Stanley Marcus consumercustomerpeople Change image and share on social
I thought it was unfair to ask school kids to integrate first. The parents should lead the way, not send out the children as advance troops. Stanley Marcus advancechildintegrate Change image and share on social
It ought to be self-evident common sense that service is important to sales. But it's not. Stanley Marcus commonevidentimportant Change image and share on social
Make life exciting, and you live longer. Stanley Marcus excitlifelive Change image and share on social
I thought: 'It would be great to create a series of clothes that looked like that tree.' Clothes that gave you the green of the leaf and the warm brown of the underside of that leaf and the vanilla colored blossom. Stanley Marcus blossombrownclothe share on social
Running a fashion business takes the heart of a good gambler. You're always dealing with new things. And there's no guarantee that anything new is going to be successful. Stanley Marcus businessdealfashion Change image and share on social
I went into a Beverly Hills shop to buy an attache case. They had 250 cases on their shelves. I asked an attractive saleswoman if they carried one made of belting leather. She said 'no.' That was the end of the conversation. She made no attempt to show me another case that would provide equal service. I didn't buy an attache case. Stanley Marcus askattacheattempt share on social
Running those poor steers back and forth in the heat is ridiculous. What they ought to do is put the steers in the convention hall and run the delegates. Stanley Marcus backconventiondelegate Change image and share on social
Seeing so much of the same thing suppresses the desire to buy. Stanley Marcus buydesiresuppress Change image and share on social
I'd like to put together a think tank of people - economists, futurists, city planners, a few department-store people - to discuss reinventing the department store. Stanley Marcus citydepartmentdiscuss Change image and share on social