I thought: 'It would be great to create a series of clothes that looked like that tree.' Clothes that gave you the green of the leaf and the warm brown of the underside of that leaf and the vanilla colored blossom. Stanley Marcus blossombrownclothe share on social
It was at the department store where people got away from provincialism. Stanley Marcus departmentpeopleprovincialism Change image and share on social
You have to empower your sales staff to use their judgment and go beyond the standards set down on paper and by the computer. Stanley Marcus computerempowerjudgment Change image and share on social
I love to sell, to visualize something for someone and make them see it. Stanley Marcus lovemakesell Change image and share on social
Consumers are statistics. Customers are people. Stanley Marcus consumercustomerpeople Change image and share on social
Other than things like toothpaste, I don't buy anything that isn't sold to me. Stanley Marcus buysellthing Change image and share on social
As goods become more standardized - and mass production has that effect, standardizing product - the distinguishing factor between one store and another is going to be how skillful stores are in satisfying customers and making it a pleasant experience instead of a hostile experience. Stanley Marcus customerdistinguisheffect share on social
Since merchandise creativity is hampered by the reluctance of manufacturers to do special things for an individual store, it might be well to increase purchases in foreign markets more able to accept innovative ideas. Stanley Marcus acceptcreativityforeign share on social
There's a right way to sell and a wrong way to sell. Stanley Marcus sellwrong Change image and share on social
