I'd like to put together a think tank of people - economists, futurists, city planners, a few department-store people - to discuss reinventing the department store. Stanley Marcus citydepartmentdiscuss Change image and share on social
I'm lucky that I was in retailing during the time that I call the golden age of retailing. Stanley Marcus agecallgolden Change image and share on social
What we learned was that the collective glamour of a specialty store could sell a lot of merchandise. Stanley Marcus collectiveglamourlearn Change image and share on social
Other than things like toothpaste, I don't buy anything that isn't sold to me. Stanley Marcus buysellthing Change image and share on social
Textiles embody all the dimensions of art: color, innovation, talent. Stanley Marcus artcolordimension Change image and share on social
I suspect that most retailers are so busy buying goods, taking care of markdowns, and so on that they have too little time to give thought to creativity. Stanley Marcus busybuycare Change image and share on social
I took to heart the instructions my father drilled into my head. Respect the customer. Pay attention to her. Take her package to her car. You broke your neck to get what she wanted because you never knew when the next customer would come along. Stanley Marcus attentionbreakcar share on social
Running those poor steers back and forth in the heat is ridiculous. What they ought to do is put the steers in the convention hall and run the delegates. Stanley Marcus backconventiondelegate Change image and share on social
Consumers are statistics. Customers are people. Stanley Marcus consumercustomerpeople Change image and share on social
Designers may find the fashion business can shrivel up. Stanley Marcus businessdesignerfashion Change image and share on social
