Organizations talk about spending their lives firefighting - dealing with the next problem without having the bandwidth to deal with what is down the pipeline. I think most of the poor have that problem. Sendhil Mullainathan bandwidthdealfirefight share on social
It's hard to get people to empathize with the poor. You can get some people to sympathize with the poor, but to empathize is actually very hard, because most people are not poor. I realized that scarcity gives you a thread. Sendhil Mullainathan empathizehardpeople share on social
If you go and stop people at a supermarket and ask them for their receipt and say, 'Hey how much did you just spend?' middle class shoppers have no idea. The poor know what they just spent. Sendhil Mullainathan classheyidea Change image and share on social
One cost, for the lonely: If you want to be interesting, the one thing you shouldn't do is really focus on the fact that 'I want this person to like me.' That's going to make you very uninteresting. But the lonely, they just can't help but focus on that. Sendhil Mullainathan costfactfocus share on social
We ought to arrange calendars as we arrange art on our walls and ask: how does this task fit next to the surrounding ones? Sendhil Mullainathan arrangeartcalendar Change image and share on social
Serial tasking is hard because switching tasks is hard, even when the tasks are easy and similar. In some experiments, bilingual speakers are asked to read out numbers, first in one language and then midway in another language. They often stumble at the switch, taking many tries before they hit their stride again. Sendhil Mullainathan askbilingualeasy share on social
People will often take an interesting experimental study which has been done in the world, perhaps at small scale, and then it's touted as some big solution. Sendhil Mullainathan bigexperimentalinterest Change image and share on social
Maybe poverty is a special case of something else. That something else is 'scarcity,' and anyone who has the experience of 'having very little' experiences the same psychology. Sendhil Mullainathan caseexperiencepoverty Change image and share on social
The amount of resources we put in are disparate. We put billions of dollars into fuel-efficient technologies. How much are we putting into energy behavior change in a credible, systematic, testing way? Sendhil Mullainathan amountbehaviorbillion share on social
There's a popular image of people who don't save for the future as lacking in self-control. But the reason saving is so hard has less to do with self-control and more to do with a scarcity of attention. Sendhil Mullainathan attentioncontrolfuture share on social