The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis. Margaret Heffernan basiscompanyemail Change image and share on social
I hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting. I hate the overspill of sound which metro and subway riders are oblivious to because they notice no one and nothing around them. Margaret Heffernan hatelistenlive share on social
Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy. Margaret Heffernan badclichecontact Change image and share on social
Britain is famous for being great at inventing and poor at commercializing. Margaret Heffernan britaincommercializefamous Change image and share on social
British innovation in design, in the creative arts, in engineering and manufacturing is world class. Margaret Heffernan artbritishclass Change image and share on social
What do you want your business to do? Make money, of course. To pay for people and supplies, to be able to grow. Margaret Heffernan businessgrowmake Change image and share on social
Clearing your head of distractions in order to notice and understand the people you are with can feel inefficient - there are so many other people and issues to think about. But being present makes you effective. Margaret Heffernan cleardistractioneffective share on social
How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The first part can be assumed; the second cannot. Margaret Heffernan assumecompanypart Change image and share on social
A great deal of creativity is about pattern recognition, and what you need to discern patterns is tons of data. Your mind collects that data by taking note of random details and anomalies easily seen every day: quirks and changes that, eventually, add up to insights. Margaret Heffernan addanomalycollect share on social
Huge open source organizations like Red Hat and Mozilla manage the collaboration of hundreds of people who don't know one another and have spent no time hanging around the water cooler. Margaret Heffernan collaborationcoolhang Change image and share on social
