Most people have their best ideas when they take their minds away from problems they're trying to solve. Margaret Heffernan ideamindpeople Change image and share on social
I haven't always hated McDonald's. When my kids were little and I lived in the U.S., they were as susceptible as anyone to Happy Meals and tatty toys that subsequently littered our sitting room. Margaret Heffernan happyhatekid Change image and share on social
I don't mind if the couple next to me is tense or the kids are whiny. I'd even be happy to hear an honest argument, evidence of thinking. I'd like to know these teeth-perfect families don't just buy each other stuff but just occasionally can talk to one another. Margaret Heffernan argumentbuycouple share on social
The single hardest part of leading any organization is knowing what is going on. There's too much noise in the system, too much complexity: you absolutely depend on people speaking up and raising concerns. Margaret Heffernan absolutelycomplexityconcern share on social
