Karisma Kapoor

Maids in India have egos. Big egos. They do not like being spoken to curtly, and they do not like to be abruptly instructed by a woman they do not know. They come with the feeling that they already know everything. So while training them to do things your way, speak gently, and when they do it right, appreciate it.

As I have discovered by examining my past, I started out as a child. Coincidentally, so did my brother. My mother did not put all her eggs in one basket, so to speak: she gave me a younger brother named Russell, who taught me what was meant by 'survival of the fittest.'