John Hagel III

Passion and true passion is actually very unpredictable. It heads in unexpected directions because it's constantly seeking out new challenges. But what's really interesting is that passion ultimately is necessary for sustained extreme performance improvement.

Business needs to move to adopt much more scalable pull platforms. When we talk about pull platforms, often people focus on one level of pull, which is what we call access. It's simply, if I have a need, I can make a request, get the resource or the information I need when needed.

I doubt very much that the chief executives of any of the Fortune 500 corporations can name five edible plants, five native grasses, or five migratory birds within walking distance of their homes, or name the soil series upon which their house sits. And I would contend that if you don't know where you are, you are in fact nowhere at all.