Jeffrey Gitomer

Great people have great values and great ethics.

Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.

Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.

In a small spacecraft, it was hard for the other two guys to sleep when the on-duty man was talking to Mission Control regularly.

It is good to be in front of the lens to appreciate more being behind the lens.

I'm a big action junkie. I grew up on the '80s action movies - the bad ones and the good ones.