Jeff Jordan

When we talk about the things at Airbnb that are challenging and that they are going to have to overcome, the parallels with eBay are across the board. It's community management. It's making sure the marketplace is in balance - the right amount of buyers and sellers.

It's near impossible to always be right when you're innovating. It's easy to get emotionally invested in it, but you need to monitor its impact like a hawk and react if you don't like what you see. And if/when you pull it back, you want to do that communication with transparency and humility.

We exist in this weirdly schizo culture, where sex is everywhere in the media, and yet, at the same time, you don't sit down and have a conversation about what you did in bed last night with your friends. Despite the ubiquity of sex, it's still a taboo when it comes to day-to-day conversation.

I really admire Airbnb as a pioneer of the sharing economy and for building community. They've found an elegant way to help hosts make more money and for guests to have authentic experiences. It brings those people together in a unique way.