Harvey Mackay

The service leaders hire one out of 50 applicants, sometimes one out of 100, but they're very, very careful. You can't afford not to be extremely choosy when you hire.

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These are some quotes by American author Harvey Mackay Businessman, who was born in 1932.

Quotes by Harvey Mackay

Most fears of rejection rest on the desire for approval from other people. Don't base your self-esteem on their opinions.

Harvey Mackay

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Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.

Harvey Mackay

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You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

Harvey Mackay

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When I - when I was going to school, I knew how to read, write, add and subtract and I - I basically said, 'What else do I need? I'm never going to be able to go to college. I'm not going to be able to afford to go to college. I'm not going to be able to get a scholarship.'

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