At the pinnacle of great design are products so gorgeous and lust-worthy that you want to lick them: a Porsche 911, Samsung's Luxia TV, an Eames lounge chair or anything by Loro Piana. Gary Hamel chairdesigneame Change image and share on social
Most companies don't have the luxury of focusing exclusively on innovation. They have to innovate while stamping out zillions of widgets or processing billions of transactions. Gary Hamel billioncompanyexclusively Change image and share on social
You have to train people how to be business innovators. If you don't train them, the quality of the ideas that you get in an innovation marketplace is not likely to be high. Gary Hamel businesshighidea Change image and share on social
Truth be told, there are lots of companies that provide exemplary phone support. DirecTV, Virgin America and Apple are a few that regularly exceed my expectations. Gary Hamel americaapplecompany Change image and share on social
Large organizations don't worship shareholders or customers, they worship the past. If it were otherwise, it wouldn't take a crisis to set a company on a new path. Gary Hamel companycrisiscustomer Change image and share on social
In a well-functioning democracy, citizens have the option of voting their political masters out of office. Not so in most companies. Gary Hamel citizencompanydemocracy Change image and share on social
In most organizations, change comes in only two flavors: trivial and traumatic. Review the history of the average organization and you'll discover long periods of incremental fiddling punctuated by occasional bouts of frantic, crisis-driven change. Gary Hamel averageboutchange share on social
Over time, a successful company will acquire much in the way of resources and momentum, and these things often insulate it from reality once it has stopped being successful. Gary Hamel acquirecompanyinsulate Change image and share on social
An employee who's one of hundreds, rather than one of a few, is unlikely to feel personally responsible for helping the organization adapt and change. Gary Hamel adaptchangeemployee Change image and share on social
If organized religion has become less relevant, it's not because churches have held fast to their creedal beliefs - it's because they've held fast to their conventional structures, programs, roles and routines. Gary Hamel beliefchurchconventional share on social