The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different. Danny Meyer completelycustomerdistinction Change image and share on social
London has become one of the great world destinations for someone who likes food. Danny Meyer destinationfoodgreat Change image and share on social
Ninety-five percent of all brussels sprouts come from California. Danny Meyer brusselscalifornianinety Change image and share on social
One great worker equals three not-so-great workers, so it's worth paying terrific people not just for today but to find people that we think have upward mobility to become tomorrow's leaders. Danny Meyer equalfindgreat Change image and share on social
My history has been to grow the roots as deeply as you can before going on to the next thing. That's why it took 10 years to go from Union Square Cafe to Gramercy Tavern, and another 10 years to go from Blue Smoke's first location to its second, and five to go from Shake Shack 1 to Shake Shack 2. Danny Meyer bluecafedeeply share on social
Life is a series of waves to be embraced and overcome. Danny Meyer embracelifeovercome Change image and share on social
There are a zillion variables to a hamburger. What part of the animal went into it. What coarseness. What temperature. Danny Meyer animalcoarsenesshamburger Change image and share on social
I think that more and more and more really talented restauranteurs and chefs from the fine dining world are going to try their hand at fine casual. They're going to say, 'Why not us?' Danny Meyer casualchefdine Change image and share on social
I think that Shake Shack wouldn't exist had it not been for Twitter. I don't think you would have gotten a hundred New Yorkers to stand in line for an hour if they couldn't have made their time really productive and organized snowball fights, ordered free hot chocolate, and, you know, Instagrammed photos. Danny Meyer chocolateexistfight share on social
Some people are near- or farsighted - I'm thorn-sighted. The thorns on the rose are in really sharp definition for me, the rose petals a little fuzzier. Danny Meyer definitionfarsightedfuzzy Change image and share on social