Tony Danza

I think like a lot of people, you look back on your life and say, 'Gee, why didn't I apply myself?' If I would have spent as much time studying as I did conniving, trying to do as little as possible, I probably would have got the A's.

Over the past decade... while many businesses have pursued what I call 'business as usual,' I have been part of a different, smaller business movement, one that tried to put idealism back on the agenda.

Listening and hearing are two different things, and acting is comprehending what the person is saying, thinking how it makes you feel and responding. That's the key to really honest, truthful, compelling performance.