Tom Rath

Employees who report receiving recognition and praise within the last seven days show increased productivity, get higher scores from customers, and have better safety records. They're just more engaged at work.

There's a conventional wisdom that says that strategic thinking is much more important than relationship building, which doesn't seem to be nearly as highly valued as it should be, based on what some of the leaders that I've spoken with have said to me.

Did you know there's a difference between being busy and being fruitful? Did you ever stop to think that just being busy - running around in circles all day but not accomplishing anything - is the same as wasting your time? It's frustrating to expend so much energy and time and not have any fruit from your effort!

Working with franchises can be challenging, but at the same time I really did enjoy working on 'Star Wars,' for example, and I have done a lot of 'Dungeons & Dragons' games, but I still enjoy it very much.