Thomas J. Watson

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.
The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.
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These are some quotes by American author Thomas J. Watson Businessman, who lived between February 17, 1874 and June 19, 1956.