Susan Cain

Those of us in law enforcement must redouble our efforts to resist bias and prejudice. We must better understand the people we serve and protect - by trying to know, deep in our gut, what it feels like to be a law-abiding young black man walking on the street and encountering law enforcement. We must understand how that young man may see us.

Well, there's no question that the law passed in 1996 was flawed. It deregulated the wholesale market, meaning the price that the utilities had to pay energy companies for power, but not the retail market.