Mitchell Baker

We carry around computers in our pockets. Many people barely use them as phones. We use them as computers. If you think about the future, when you're traveling around, it's great to have a lightweight, small form factor.

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.