Margaret Heffernan

For good ideas and true innovation, you need human interaction, conflict, argument, debate.

If we aren't going to be afraid of conflict, we have to see it as thinking.

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.

Acting is a masochistic form of exhibitionism. It is not quite the occupation of an adult.

Why do men fight who were born to be brothers?

You probably found 'How to Survive a Robot Uprising' in the humor section. Let's just hope that is where it belongs.