Laura Hillenbrand

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.

My grandma actually put me in girdles when I was around nine or ten because I had hips even then, and she didn't want boys to be attracted to me. Having hips meant you were a full-grown woman, and I was too young for that.