When you're doing that you lose your focus on the discipline of the business, and how you train people at Hamburger University, and everybody gets on a bigger, different vision, and they're not on the same page. Jim Cantalupo bigbusinessdiscipline share on social
Every year we close 300-400 stores anyway, just relocations. Jim Cantalupo closerelocationstore Change image and share on social
And ours is a business that requires discipline and focus. Jim Cantalupo businessdisciplinefocus Change image and share on social
The markets where we've got real good presence are the older, more mature markets like Australia, and Western Europe - where we've only got 6,000 stores, compared to the US with 13,000. Jim Cantalupo 000australiacompare Change image and share on social
The fact of the matter is, most of our orders are not supersized. Less than five per cent are supersized - that's never mentioned. The whole issue has been supersized itself. Jim Cantalupo centfactissue Change image and share on social
Because we only feed in the United States less than 1 per cent of the meals, most of them are eaten elsewhere. Most meals are eaten at home. So to make McDonald's the target is not going to solve the problem. Jim Cantalupo centeatfeed share on social
Salads was a big indicator of that - there was a huge market out there for it. And why not tap it? Some of the things we are doing now around the globe are responding to customers. It's not because some guy sued you. Jim Cantalupo bigcustomerglobe share on social
You have got to have discipline and focus - on the customer and how you run the business. Jim Cantalupo businesscustomerdiscipline Change image and share on social