Jim Cantalupo

You have got to have discipline and focus - on the customer and how you run the business.

When you raise prices, you've got to make sure you get it to the bottom line. You can fritter it away because of the way you're running the business, with maybe not a totally disciplined approach.

And so if your competitors aren't growing, if there isn't a competitive reason to grow, and you want focus and discipline to add customers to existing stores, you adjust your strategy.

My own theory is that we are in the middle of a dramatic and broad technological and economic shift in which software companies are poised to take over large swathes of the economy.

I'm normally a burger and chips girl - such a cheap date.

One thing I love most about New York is the variety of amazing foods you can eat. My all-time favorite is the Chicken Parmigianino at Jean Georges.