I think we'll still be a family restaurant, we'll be contemporary, we'll be lifestyle, we won't be old, we won't be 60 years old in the view of the consumer. Jim Cantalupo consumercontemporaryfamily Change image and share on social
I think this year we'll open up 900 gross, we're closing some, so the net count is lower, but the 900 are spread all over the place. Some of the closures are relocations, where you're moving it to another place in the marketplace. Jim Cantalupo closeclosurecount share on social
You then get into a period a few years ago, where a lot of external factors that we didn't have anything to do with did hit, and some of them at the same time... devaluations, weak economies, you name it, in various parts of the world. Jim Cantalupo agodevaluationeconomy share on social
We have very specific rules about how we go to market with children, and I think they are very responsible. Jim Cantalupo childmarketresponsible Change image and share on social
I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place. Jim Cantalupo backbasiccustomer share on social
When you raise prices, you've got to make sure you get it to the bottom line. You can fritter it away because of the way you're running the business, with maybe not a totally disciplined approach. Jim Cantalupo approachbottombusiness Change image and share on social
Playtime and toys are good for kids, or they wouldn't buy them. McDonald's can provide that experience. And having dinner with the family is good for kids. Jim Cantalupo buydinnerexperience Change image and share on social
As I said, I haven't spent a lot of time thinking about partner brands. Jim Cantalupo brandlotpartner Change image and share on social
McDonald's is almost 50 years old. For 47 years we had a pretty consistent track record of being able to deliver admirable sales. Jim Cantalupo admirableconsistentdeliver Change image and share on social
When you're doing that you lose your focus on the discipline of the business, and how you train people at Hamburger University, and everybody gets on a bigger, different vision, and they're not on the same page. Jim Cantalupo bigbusinessdiscipline share on social