Jeff Ross

First-class delivery of children's palliative care is life-changing. When families are confronted with the shattering news that their children have a life-limiting condition, their world can fall apart.

I always wanted to be a surgeon, because I had a lot of admiration for my father, who is also a surgeon. I also wanted to be a heart surgeon. That was motivated by the fact that my young aunt, a sister of my dad, died in her early 20s of a correctable heart disease.

Software options proliferate extremely easily - too easily, in fact - because too many options create tools that can't ever be used intuitively. Intuitive actions confine the detail work to a dedicated part of the brain, leaving the rest of one's mind free to respond with attention and sensitivity to the changing texture of the moment.