Jeff Fortenberry

I wanted the opportunity to play for Tom Osborne. Here we are in the locker room at half-time, gathering around Coach Osborne. It grows quiet, and I'll never forget what he said. He said, 'Let's get this over with.'

I would absolutely recommend against excessive positivity and optimism. Any positive emotion that you're infusing into a workplace needs to be grounded in reality. If it's not realistic, sincere, meaningful, and individualized, it won't do much good.