What we need to do is always lean into the future; when the world changes around you and when it changes against you - what used to be a tail wind is now a head wind - you have to lean into that and figure out what to do because complaining isn't a strategy. Jeff Bezos complainfigurefuture share on social
The thing that motivates me is a very common form of motivation. And that is, with other folks counting on me, it's so easy to be motivated. Jeff Bezos commoncounteasy Change image and share on social
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. Jeff Bezos buildcustomerexperience Change image and share on social
On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big. Jeff Bezos bigbusinesscharacterize share on social
I don't want to use my creative energy on somebody else's user interface. Jeff Bezos creativeenergyinterface Change image and share on social
Great industries are never made from single companies. There is room in space for a lot of winners. Jeff Bezos companygreatindustry Change image and share on social
The book is not really the container for the book. The book itself is the narrative. It's the thing that people create. Jeff Bezos bookcontainercreate Change image and share on social
But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908. Jeff Bezos catchhairhurley share on social
If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering. Jeff Bezos competitorcustomerfocus Change image and share on social