I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you. Jeff Bezos businesscaremake share on social
The key thing about a book is that you lose yourself in the author's world. Jeff Bezos authorbookkey Change image and share on social
If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young. Jeff Bezos agingbaseconstantly share on social
But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908. Jeff Bezos catchhairhurley share on social
Millions of people were inspired by the Apollo Program. I was five years old when I watched Apollo 11 unfold on television, and without any doubt it was a big contributor to my passions for science, engineering, and exploration. Jeff Bezos apollobigcontributor share on social
I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term. Jeff Bezos behalfcustomerexperiment share on social
The book is not really the container for the book. The book itself is the narrative. It's the thing that people create. Jeff Bezos bookcontainercreate Change image and share on social
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works. Jeff Bezos callcustomerservice Change image and share on social
Part of company culture is path-dependent - it's the lessons you learn along the way. Jeff Bezos companyculturedependent Change image and share on social
I don't want to use my creative energy on somebody else's user interface. Jeff Bezos creativeenergyinterface Change image and share on social