James Fallows

Over the eons I've been a fan of, and sucker for, each latest automated system to 'simplify' and 'bring order to' my life. Very early on this led me to the beautiful-and-doomed Lotus Agenda for my DOS computers, and Actioneer for the early Palm.

A lot of companies are clueless, because they spend most or all of their security budget on high-tech security like fire walls and biometric authentication - which are important and needed - but then they don't train their people.