James Fallows

Recently, I have come to assume that any call to my landline is from a telemarketer or an automated call from Terminex, letting me know that our regularly scheduled pest-extermination service will occur on its regular schedule. So I usually ignore my home phone.

Over the past decade... while many businesses have pursued what I call 'business as usual,' I have been part of a different, smaller business movement, one that tried to put idealism back on the agenda.