We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store. James Cash Penney buycustomergood Change image and share on social
The art of effective listening is essential to clear communication, and clear communication is necessary to management success. James Cash Penney artclearcommunication Change image and share on social
Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton. James Cash Penney automatondeterminelive Change image and share on social
The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds. James Cash Penney deedfurnishgreat Change image and share on social
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization. James Cash Penney closefingerfist Change image and share on social
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition. James Cash Penney approachbusinesscompetition Change image and share on social
The Golden Rule finds no limit of application in business. James Cash Penney applicationbusinessfind Change image and share on social
The well-satisfied customer will bring the repeat sale that counts. James Cash Penney bringcountcustomer Change image and share on social
The greatest teacher I know is the job itself. James Cash Penney greatjobteacher Change image and share on social
Theory is splendid but until put into practice, it is valueless. James Cash Penney practiceputsplendid Change image and share on social