Top 52 Quotes by James Cash Penney

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.

No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't.

There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.

I believe a man is better anchored who has a belief in the Supreme Being.

It is the service we are not obliged to give that people value most.

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.

Do not primarily train men to work. Train them to serve willingly and intelligently.