James Cash Penney

Growth is never by mere chance; it is the result of forces working together.

Courteous treatment will make a customer a walking advertisement.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

Why do men fight who were born to be brothers?

Well, I actually wrote her a letter a couple of days ago congratulating her. The tone I tried to convey in the letter is, look, you are a part of a great American historical process.

We'll get material in there and all of a sudden I'll switch the material around or the order of the show.