James Cash Penney

Courteous treatment will make a customer a walking advertisement.

Growth is never by mere chance; it is the result of forces working together.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

Well, I actually wrote her a letter a couple of days ago congratulating her. The tone I tried to convey in the letter is, look, you are a part of a great American historical process.

We'll get material in there and all of a sudden I'll switch the material around or the order of the show.

Why do men fight who were born to be brothers?