Harvey Mackay

You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

If I'm serious, yes, I'd like to have done what Shakespeare did... to act and write. You learn so much from acting. One of our great writers, Alan Bennett, does both supremely well. When I write a story, I tend to speak it aloud as I'm writing it.