Harvey Mackay

You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

I don't think there is a person who loves the Nets as much as I do - from our fans, all the employees in the arenas, the front office personnel and the owners. I will always be loyal to our fans and the Nets.

When it comes to the health of our families, Barack refused to listen to all those folks who told him to leave health reform for another day, another president. He didn't care whether it was the easy thing to do politically - that's not how he was raised - he cared that it was the right thing to do.