Harvey Mackay

You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

One of my obsession is animals. I'm into dog rescues. It drives me crazy when people go to pet stores and buy dogs. There are so many dogs that need a good home. And this sounds crazy, but I really believe they know what is happening and are appreciative, and I just think they make for the best pets.

I know that, for me, I need to try to cover myself while breastfeeding so that no one snaps a picture. If this wasn't the case, I probably wouldn't mind as much because my son is my biggest concern. My attitude is, if someone sees a little somethin' somethin', don't look if you don't like it.