Donald Norman

User-centered design means working with your users all throughout the project.

Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone.

Market segmentation s a natural result of the vast differences among people.

I think the word 'social entrepreneur' is a really good description of what I am. What that means me to is that you have the entrepreneurial gift and spirit to create something out of nothing.

Film has always been a really good tool for me to communicate emotion about why I create a collection. I'm probably one of the first designers to make short films.

People say, 'Where do you live?' and I say that theoretically, I live in London, but basically that's just where I go to change my suitcase. Otherwise, I'm always flying somewhere.