Twitter needs to continue being a good listener and recognize that the service has been redefined by lots of people, tweet by tweet, but also come up with its own priorities. Dick Costolo continuegoodlistener Change image and share on social
Not only can you not plan the impact you're going to have, you often won't recognize it even while you're having it. Dick Costolo impactplanrecognize Change image and share on social
People have Plato's form in their mind of what a leader is, or what a C.E.O. is, and it is a bunch of elements that I really don't conform to at all. I've given this a lot of thought, and I came to the conclusion that I don't care. Dick Costolo bunchcareconclusion share on social
The interesting thing about the top 200 to 300 tweeters - a lot of them are musicians, actors, etc. LeBron James, etc. I think Lady Gaga is number one. But! They're not all celebrities. There's 'CNN Breaking News.' And the 'New York Times.' And other brands like Gary Vaynerchuk, who aren't really that known outside that world. Dick Costolo actorbrandbreak share on social
One of the things you learn operating in the technology industry is disruptions are occurring every day. Dick Costolo daydisruptionindustry Change image and share on social
One of the great things about Silicon Valley is, irrespective of how competitive you might be with another company or how closely you might be working with that company, there's a great sort of give and take, and camaraderie from - between - some of the executives in the valley and some of the other investors in the valley. Dick Costolo camaraderiecloselycompany share on social
The way you build trust with your team is around super-clear communication in that instant when they say, 'I will be sad if you don't do X.' You have to say, 'We're not going to do X, and here's why, and believe me, you'll be much sadder later if I let you go do it and you spend a bunch of time on it and nothing ever happens.' Dick Costolo buildbunchclear share on social
Authenticity is absolutely the key to a great tweet. Dick Costolo absolutelyauthenticitygreat Change image and share on social
As a leader, you need to care deeply, deeply about your people while not worrying or really even caring about what they think about you. Managing by trying to be liked is the path to ruin. Dick Costolo caredeeplyleader Change image and share on social
What I implore you to do is believe that if you make courageous choices and bet on yourself and put yourself out there that you will have an impact as a result of what you do, and you don't need to know now what that will be, or how that will happen, because nobody ever does. Dick Costolo betchoicecourageous share on social