The way you build trust with your people is by being forthright and clear with them from day one. You may think people are fooled when you tell them what they want to hear. They are not fooled. Dick Costolo buildclearday Change image and share on social
I try to spend a lot of time with people outside my direct reports. The view from the top is totally distorted. If you only spend time with your directs, you have no perspective on what's really going on. Dick Costolo directdistortlot share on social
What launched me toward Feedburner? Well, the Internet happened. When I saw Mosaic, I thought, 'I gotta do this.' I founded and sold a few companies. Feedburner was my fourth. Dick Costolo companyfeedburnerfound Change image and share on social
I was in Shanghai recently, where Twitter is blocked, and yet there were ads and billboards across town with hashtags on them. Dick Costolo billboardblockhashtags Change image and share on social
One of the things that I think I do well as a CEO is that I'm present. When I'm with my employees, I'm there in the moment. Dick Costolo ceoemployeemoment Change image and share on social
For many people, when they come to Twitter, the language is opaque. We need to push the scaffolding to the background and bring the content forward. The media, the photos, the videos. Dick Costolo backgroundbringcontent Change image and share on social
You can choose to listen to one end of the spectrum or the other on Twitter, just like you can on television. But hopefully what we've done is given a voice to that broad middle ground. Dick Costolo broadchooseend Change image and share on social
