I don't think we yet know - because it's probably not big enough - what exactly Amazon does to our cities, but whatever it is, I don't anticipate retail wastelands. If anything, it's maybe a wake-up call to retailers that they just have to offer something meaningful to customers. Brad Stone amazonanticipatebig share on social
Amazon may be the most beguiling company that ever existed, and it is just getting started. It is both missionary and mercenary... That has always been a potent combination. Brad Stone amazonbeguilcombination Change image and share on social
There are lots of retailers that are now scrambling to emulate the Amazon model, so Amazon does not have a monopoly on same-day distribution or broad selection or low prices. All that said, there are advantages that accrue to the largest player, so I don't see much in the way of Amazon slowing down. Brad Stone accrueadvantageamazon share on social
Life inside successful Web startups - especially the really successful ones - can be nasty, brutish, and short. As companies grow exponentially, egos clash, investors jockey for control, and business complexities rapidly exceed the managerial abilities of the founders. Brad Stone abilitybrutishbusiness share on social
Amazon is famously run by studying and responding to its own data; yet when it comes to promotions, decisions are often subjective and guided by human emotions and petty political dynamics. Brad Stone amazondatumdecision Change image and share on social
I don't think value to the customer is achieved at the expense of employees' welfare. Brad Stone achievecustomeremployee Change image and share on social
I think for Amazon's customers, it offers a kind of addictive service - the ability to shop without leaving your house, the ability to read without going to a bookstore or a library. Brad Stone abilityaddictiveamazon Change image and share on social
We see Google experimenting in so many places outside of its core search and advertising business, whether that's bringing broadband Internet to the world or funding an entirely separate company to pursue solutions to disease and mortality. Amazon's one of the few other companies that thinks as big as Google does. Brad Stone advertiseamazonbig share on social
As we have seen again and again, when Amazon doesn't get the economic conditions from suppliers that it seeks, it simply goes its own way. In the book business, that has meant publishing its own titles under the various Kindle imprints. Now it's making diapers. Brad Stone amazonbookbusiness share on social
Ultimately, Amazon is a weather pattern that disturbs everything around it. Brad Stone amazondisturbpattern Change image and share on social