Amazon is famously run by studying and responding to its own data; yet when it comes to promotions, decisions are often subjective and guided by human emotions and petty political dynamics. Brad Stone amazondatumdecision Change image and share on social
No matter how hard we strive for objectivity, writers are biased toward tension - those moments in which character is forged and revealed. Brad Stone biascharacterforge Change image and share on social
There are lots of retailers that are now scrambling to emulate the Amazon model, so Amazon does not have a monopoly on same-day distribution or broad selection or low prices. All that said, there are advantages that accrue to the largest player, so I don't see much in the way of Amazon slowing down. Brad Stone accrueadvantageamazon share on social