Zoe Sugg

I'll post a video, and it might get 10,000 comments, and I'll scroll through and they'll all be lovely and nice - but then they'll be one saying, 'I hate you; I'm unsubscribing' and that's the one that sticks out and stays on your mind all day.

I'm not as tech savvy as some YouTubers, but I'm a lot better than my grandparents. Whenever I have a technical question, or something isn't working, I ask Google, and that usually throws up the answer.

Software options proliferate extremely easily - too easily, in fact - because too many options create tools that can't ever be used intuitively. Intuitive actions confine the detail work to a dedicated part of the brain, leaving the rest of one's mind free to respond with attention and sensitivity to the changing texture of the moment.