Victor Ponta

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.

'Mr Selfridge' is a lot more accessible than shows like 'Downton.' Everyone knows the store, but not everyone knows the story. Having this store as the backdrop with all of society working under one roof, I think it really captures people's imaginations.