Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company. Download Download Share on Facebook Share on Twitter Rotate quotes arrive box call
Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees. Tony Hsieh businessculturedeliver Change image and share on social
We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service. Tony Hsieh askcompanycustomer Change image and share on social
I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine. Tony Hsieh creativityemployeeenvironment Change image and share on social
If every time you engage in a sex act, you go into a confession box, you will never accept your own sexuality. George Weinberg acceptactbox Change image and share on social
Over the past decade... while many businesses have pursued what I call 'business as usual,' I have been part of a different, smaller business movement, one that tried to put idealism back on the agenda. Anita Roddick agendumbackbusiness share on social