Tom Peters

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Give a lot, expect a lot, and if you don't get it, prune.

'In Search of Excellence' was an afterthought, the runt of the McKinsey consulting litter, a hip-pocket project that was never supposed to amount to much.

Revenge is not always sweet, once it is consummated we feel inferior to our victim.

You don't work on something for six years and be blind to the myriad of other approaches.

It is so important that our federation stands by our athletes.