The most challenging part of being CEO is communicating to 200,000 people what you want done. Steven Burd 000ceochallenge Change image and share on social
If the store were your own business, you'd escort the customer to a product's location in the store and refer to the customer by name. Steven Burd businesscustomerescort Change image and share on social
The first person a customer speaks with has the greatest impact on that customer's impression of Safeway. Steven Burd customergreatimpact Change image and share on social
What we have is a pay structure that, on basic wages, is higher than market rate, as a general statement. When you look at other forms of retail, whether they be food or non-food, we pay more. If you look at our health care benefits, we pay a lot more. Steven Burd basicbenefitcare share on social
We're trying to take a leadership role in solving the nation's health-care crisis. We want everybody in this country to have health insurance. Steven Burd carecountrycrisis Change image and share on social
We're a high-volume, low-margin business, so we decided to reinvent our own approach to health care. Steven Burd approachbusinesscare Change image and share on social
The first job I ever had was right here in San Francisco with Southern Pacific. Steven Burd franciscojobpacific Change image and share on social
I need more personal time and, given my extensive work in health care, I want to pursue that interest further. Steven Burd careextensivehealth Change image and share on social
You know that a lot of people go to emergency rooms when they don't really need to. Steven Burd emergencylotpeople Change image and share on social
