Steve Krug

I don't think there are as many usability issues as there are tactical or strategic decisions related to whether incorporating social networking into your site is going to help or hurt.

When you go to a site, you usually run into usability problems pretty quickly. They're not hidden. They're not complicated. They're not baffling. They were in the design or crept into the design.

The general reactions were that the video was either not going to load, or be painfully slow to load, or would require a plug-in users didn't have. YouTube changed that, because it just works.

I think video games are a great kind of entertainment. They have replaced a lot of games people normally play with their friends and neighbours, like Monopoly.

I don't really have time to watch too much, but I like 'Family Guy' and 'Entourage.' I'm also obsessed with the YouTube series 'Balls of Steel.' It's hilarious.

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