I know easyJet is not luxury, but we certainly don't charge for wheelchairs or take away essentials. You have to make the passengers reasonably comfy for the sake of health. Stelios Haji-Ioannou chargecomfyeasyjet Change image and share on social
I wanted to be my own boss. I was fascinated by airlines and how I could change travel for the average person. Then I wanted to diversify. Stelios Haji-Ioannou airlineaveragebos Change image and share on social
In simple terms, I realised that food is the most fundamental need for a person. In difficult economic times, people's priorities change, and they might be willing to do something that secures for them the lowest possible weekly food bill. Stelios Haji-Ioannou billchangedifficult share on social
There is a place and a time for philanthropy, and there is only so much money you can give away. Stelios Haji-Ioannou givemoneyphilanthropy Change image and share on social
In America you can be Donald Trump, have a business go wrong, and file for Chapter 11. You can move on, and no one complains. When his casinos were in Chapter 11, he was still on TV telling people how to get rich. I had to persevere for years with easyInternet because I couldn't afford to hurt the brand. Stelios Haji-Ioannou affordamericabrand share on social
I've made mistakes in business, but none so big I couldn't recover and learn from them. The more you try to change consumer behaviour, the riskier it gets. You have to work out your potential losses against the obvious gains. Stelios Haji-Ioannou behaviourbigbusiness share on social
Sir Richard Branson is probably the best communicator ever. He was an inspiration for me - contrary to some reports, we've never done business together, although we did discuss an aviation venture very early on. I don't think easyJet competes with Virgin - we're in different areas. Stelios Haji-Ioannou areaaviationbranson share on social
The whole concept of the travel agent is absurd. They appear to be agents of the traveller but are actually agents of the airlines. Stelios Haji-Ioannou absurdagentairline Change image and share on social
I have a feeling that there is a gap in the food retail market - a niche below some of the current budget operators such as Aldi and Lidl. Stelios Haji-Ioannou aldibudgetcurrent Change image and share on social
I'm not a communist - I believe in the free market and that entrepreneurs should be allowed to take risks because it creates wealth and jobs, but I draw the line at people risking other people's money. That's deplorable. Stelios Haji-Ioannou allowcommunistcreate share on social