Shakira

All the great Shakespeare plays are about killing. 'Alas, poor Yorick,' that's about death. And in 'Romeo and Juliet' everyone up ends up dying. The greatest dramas in the world are all about sex, violence and death.

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.